ONU Health

ONU Health FAQ

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A CLOSER LOOK · ONU Health FAQ

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What matters, what to check, and where to go from here.

  1. 01A LITTLE MORE CLARITY

    Do I need a Bracelet to use ONU?

    No. ONU supports using existing sources including Apple Health, WHOOP and Garmin, subject to current availability and permissions. The Bracelet is optional hardware. Check the current app requirements and the information available from your source before deciding whether another device adds value.

    Meet the ONU Bracelet
  2. 02A LITTLE MORE CLARITY

    Where do subscriptions and hardware purchases happen?

    Explore the annual and monthly plans on the membership page. The annual offer includes one Bracelet at no additional hardware charge, while monthly billing does not. The native website shop currently lets you select a standalone band and review a bag, but its payments and order creation are inactive. A saved bag is not a purchase or subscription.

    Meet the ONU Bracelet
  3. 03A LITTLE MORE CLARITY

    Can ONU diagnose a condition or explain every result?

    No. Wellness estimates and educational explanations do not establish a diagnosis or replace the professional responsible for your care. Original laboratory reports, symptoms and medical history need appropriate interpretation. The health library explains common limitations and questions to take to a clinician.

  4. 04A LITTLE MORE CLARITY

    Where should I go for help?

    Use Getting Started and Integrations for setup information, Order Support for real purchases, and the Privacy policy for data-rights requests. Use an appropriate healthcare provider for medical concerns and local emergency services for emergencies. General website forms should not contain passwords or private health reports.

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Health data is encrypted in transit and at rest, from your device to ONU’s systems.

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Access to identifiable health data is limited to what’s operationally necessary.

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See our Privacy Policy for how to request access, export or deletion.

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