General Terms of Use
ONU Health Inc.

Europe Location:
Chausseestrasse 37, 10115, Berlin, Germany

USA Location:
220 E 23rd St, New York, NY 10010, United States

support@onuhealth.com
  • §1 Scope of Application
    (1) These General Terms of Use govern access to and use of the digital services provided by ONU Health Inc. ("ONU Health", "we", or "our") via its website and mobile application (the “Platform”).
    (2) By registering for or using the Platform, the user (“User” or “you”) agrees to these Terms of Use.
    (3) These Terms apply globally, regardless of your location. Additional terms from app store platforms may apply.
  • §2 Services Provided
    (1) ONU Health offers a digital health account for secure storage, summarization, and consultation on medical inquiries based on the data users upload.
    (2) ONU Health does not provide direct medical treatment and is not classified as a medical device under EU Medical Device Regulation.
    (3) ONU Health uses artificial intelligence (AI) to generate insights, summaries, and suggestions derived from user-provided health data.
    (4) ONU Health is free to use at this time. ONU reserves the right to introduce paid tiers in the future with appropriate notice
  • §3 User Responsibilities
    (1) Users are responsible for the truthfulness, legality, and relevance of all data they upload (e.g., lab results, prescriptions, diagnoses, symptoms).
    (2) Users may only use the Platform if they are at least 16 years of age or have obtained legal guardian consent under applicable laws.
    (3) Users must protect their account credentials and notify support@onuhealth.com in case of suspected misuse.
    (4) ONU Health may suspend or terminate access if there is evidence of misuse, fraud, or data violations.
  • §4 Health Disclaimer
    (1) ONU Health does not offer medical diagnoses, treatments, or substitute professional medical advice.
    (2) Any AI-generated content (including summaries and suggestions) is for informational purposes only and should not be used as the basis for medical decision-making.
    (3) Users are advised to consult a licensed healthcare provider before making health-related decisions.
    (4) ONU Health accepts no liability for user actions taken based on platform content.
  • §5 Availability & Changes
    (1) ONU Health strives for high availability but cannot guarantee uninterrupted or error-free access.
    (2) We may update or discontinue services (including AI models) at any time. Substantial changes will be communicated via the app or email.
    (3) ONU Health may introduce new features, change the business model, or integrate with third-party services (e.g., HealthKit, Google Fit, ePA).
  • §6 Intellectual Property
    (1) All content, software, and branding on the Platform is the property of ONU Health or its licensors.
    (2) Users may not copy, reproduce, or exploit any part of the platform without written permission.
  • §7 Termination
    (1) Users may delete their account at any time via the platform settings.
    (2) ONU Health may terminate a user account for material breaches of these terms with prior notice, or without notice in urgent cases (e.g., misuse).
  • §8 Liability
    (1) ONU Health shall only be liable for damages caused by intent or gross negligence.
    (2) ONU is not liable for any indirect damages, including loss of data, unless caused by a willful act.
    (3) Nothing in this agreement excludes ONU's liability for death, personal injury, or fraud where legally prohibited.
  • §9 Governing Law and Jurisdiction
    (1) These Terms are governed by the laws of the Federal Republic of Germany.
    (2) Jurisdiction for disputes shall be Berlin, unless mandatory consumer law provides otherwise.
  • §10 Contact and Dispute Resolution
    (1) For support, users can contact: support@onuhealth.com
    (2) The EU Commission’s platform for online dispute resolution is available at:
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