ONU Health
Trust Center

What ONU is — and isn’t

What ONU does and does not do: a wellness app that brings your data together, with independent doctors you can choose to talk to. ONU does not diagnose, treat or prescribe.

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A CLOSER LOOK · What ONU is — and isn’t

See the whole picture.

What matters, what to check, and where to go from here.

  1. 01

    ONU is a wellness app

    ONU collects, stores and shows the information you choose to connect — wearable data, sleep, activity and lab results you upload — so you can see it in one place and build healthier everyday habits.

  2. 02

    ONU does not diagnose or treat

    ONU is not a medical device. It does not diagnose, treat, cure or prevent disease, and it does not decide whether a value is normal or abnormal for you. Scores and trends are general wellness indicators, not medical measurements.

  3. 03

    ONU does not prescribe or sell medicines

    ONU does not prescribe, sell, supply or arrange medicines and does not recommend a provider. ONU receives no payment from anyone who prescribes or supplies medicines.

  4. 04

    Doctors on ONU are independent

    Doctors you can book through ONU are independent, registered professionals who give advice. The medical relationship is between you and the doctor. ONU does not send your data to a doctor automatically: you decide what to share before a consultation.

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  5. 05

    ONU is not an emergency service

    If you feel seriously unwell or think you have an emergency, call 112 or your local emergency number. Do not wait for an app reply or a booked consultation.

YOUR NEXT STEP

Learn how ONU handles your information.

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Built around your privacy

Your health is personal.
It stays that way.

How ONU protects your data

Protected in transit and at rest

Health data is encrypted in transit and at rest, from your device to ONU’s systems.

Access with a purpose

Access to identifiable health data is limited to what’s operationally necessary.

Questions about your data?

See our Privacy Policy for how to request access, export or deletion.

A little more clarity. Every day.

Your information.
Your choices.

Read how permissions and data controls work in ONU.

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