ONU Health

Eligibility

A thoughtful path forward

More understanding.
One step at a time.

  1. 01

    Learn

    Understand the clinical pathway and prepare questions.

  2. 02

    Prepare

    Gather your history and current medicines for a clinician.

  3. 03

    Assess

    Discuss suitable options with a licensed professional.

  4. 04

    Follow up

    Confirm follow-up and a contact route with your provider.

Care availability, clinician licensing, eligibility, and fees must be confirmed in the care service. No appointment or treatment is booked on this website.

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Open ONU to check whether this service is available for your account and location. Review the clinician, fees, and service terms before proceeding. If care is not available in the app, contact your usual healthcare provider.

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A CLOSER LOOK · Eligibility

See the whole picture.

What matters, what to check, and where to go from here.

  1. 01A LITTLE MORE CLARITY

    Eligibility is an individual assessment

    A licensed provider must decide whether a treatment or program is appropriate. A single weight, BMI estimate or wearable score cannot settle that decision. Requirements vary by treatment, clinical history, age, location and local rules; this website does not issue an eligibility approval.

  2. 02A LITTLE MORE CLARITY

    Information the provider needs

    Prepare relevant diagnoses, medicines, allergies, previous treatments and important changes in health. Explain your goals and any concerns about disordered eating or mental wellbeing. Ask the provider which records are necessary, and share them only through the designated secure channel.

  3. 03A LITTLE MORE CLARITY

    Questions to ask before paying

    Confirm whether the assessment fee is charged if you are not eligible, whether a prescription is guaranteed—it should not be—and what alternatives may be discussed. Check location coverage, clinician registration and the distinction between assessment, medication and follow-up costs.

    Ask the ONU team
  4. 04A LITTLE MORE CLARITY

    If a medicine is not appropriate

    Ask about other suitable support and how to coordinate with your usual clinician. A negative eligibility decision is not a reason to seek an unlicensed source. Do not stop existing medicine, self-prescribe or use a prescription obtained for another person.

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